Not mockups. Not hypotheticals. Here's what we've actually built, fixed, and maintained — and the measurable outcomes it produced for our clients.
A mid-size consulting firm was running on a 6-year-old WordPress install — slow, broken on mobile, and converting less than 1% of visitors. They'd been told they needed a six-month agency engagement. We delivered in six weeks.
The site was averaging 4.8 seconds to first contentful paint on mobile. The quote request form was buried three clicks deep and had a 91% abandonment rate. SEO was non-existent — they weren't ranking for any of their own service keywords.
Full ground-up rebuild in Next.js, mobile-first, with a Lighthouse score above 94 on all four metrics. Redesigned information architecture put the primary CTA above the fold on every service page. Structured data, metadata, and on-page SEO baked in from day one.
"They didn't just rebuild the site — they rebuilt our pipeline. We're getting more qualified inquiries in a week than we used to get in a month."— Operations Director, B2B Consulting Firm
An e-commerce operation processing $2M+ annually was running their product catalog and order data on a shared-hosting MySQL instance that had crashed twice in the past year. Each outage cost them 4–6 hours of lost sales.
Shared hosting with no automated backups, no monitoring, and no SLA. A failed index was causing product search queries to time out during peak traffic. The most recent "backup" was 11 days old when we first audited the setup.
Migrated to a dedicated managed PostgreSQL instance with point-in-time recovery, automated hourly backups, and real-time query monitoring. We rebuilt the schema and indexes during the migration, resolving the search timeout issue at the root. Zero-downtime cutover using logical replication.
"The search timeout issue alone was costing us cart abandonment every day. We had no idea how bad it was until Valor showed us the numbers — then fixed it."— Founder, E-Commerce Retailer
A two-person SaaS startup was fielding every support ticket themselves. The founder was averaging 3 hours a day answering questions that were covered in their own documentation — and the response times were making customers churn.
No ticketing system, no triage process, no SLA. Support was fielded via a shared Gmail inbox. Average first response time was 18 hours. Customers were posting in the app's public community asking for help before they'd even received a reply.
Stood up a full Tier 1 support operation: ticketing system, a living knowledge base built from the first 90 days of tickets, triage workflows, and an escalation path to the founder for anything genuinely requiring product expertise. We handle initial response, follow-up, and resolution for the full Tier 1 category — the founder only sees what actually needs them.
"I was spending most of my day on support. Now I barely look at the queue. Valor handles it — and customers are actually happier than when I was doing it myself."— Founder, B2B SaaS
Tell us what you're dealing with. We'll tell you honestly whether we're the right fit — and if we are, exactly what we'd do about it.